Returns Policy, Soul Temple

Privacy Policy – Soul Temple
Effective Date: 25 April 2026
ABN: 69 776 115 940
Katheryne Alvarado trading as Soul Temple
Maroochy River, Sunshine Coast, QLD, Australia

1. Who We Are

Soul Temple offers sacred sessions, teachings, and tools.

Contact: info@soultemplesunshinecoast.com

2. Data We Collect

Name, email, phone (sessions / bookings via Calendly)
Shipping address (Sacred Tools purchases)
Payment details (Stripe / PayPal — PCI compliant, not stored)
Anonymous analytics (Google Analytics)

3. Third Parties (essential only)

Calendly (scheduling)
Stripe (payments)
Australia Post & Aramex (shipping Australia-wide)
Google Analytics (traffic, anonymized)

4. Your Rights – Queensland Privacy Principles

Access your data (within 30 days)
Correct inaccurate information
Delete (“right to be forgotten”)
Object to marketing communications

5. Security Measures

HTTPS encryption
PCI-DSS compliant payments
Australian servers only
Access restricted to Katheryne only

6. Cookies

Functional + analytics cookies. Opt-out via browser settings anytime.

7. No Minors

Soul Temple is 18+ only. No data collected from minors knowingly.

8. Contact

info@soultemplesunshinecoast.com

Office of the Australian Information Commissioner (OAIC) Queensland

Terms of Service – Soul Temple
Effective Date: 25 April 2026
ABN: 69 776 115 940
Katheryne Alvarado trading as Soul Temple
Maroochy River, Sunshine Coast, QLD, Australia

1. Session Cancellation Policy (QLD Consumer Law compliant)

7+ days: 100% refund
5–2 days: 50% refund OR reschedule
48–24 hours: No refund, reschedule if available
<24h / No-show: No refund, no reschedule

2. Sacred Content Confidentiality

No recording / sharing sessions or circles
Ceremonies are live, non-repeatable experiences
Copyright © Soul Temple 2026 – personal use only

3. Digital Products (Australian Consumer Law)

Immediate access = No refunds post-delivery
Lifetime access to materials

4. Physical Products

14 days return UNOPENED only (QLD Consumer Law)
Change of mind: Customer pays return shipping
Ritual items opened: No returns (energy transferred)

5. Commitment & Disclaimer

Soul Temple creates sacred containers. Results depend on your commitment.

Complements, never replaces, medical treatment.

6. Governing Law

Queensland, Australia. Disputes resolved in Queensland courts.

By booking / purchasing, you accept these terms with mutual respect.

Returns Policy – Soul Temple
Effective Date: 25 April 2026
ABN: 69 776 115 940
Maroochy River, Sunshine Coast, QLD, Australia

1. Digital Products (Australian Consumer Law)

No refunds after immediate access
Lifetime access guaranteed

2. Physical Products – Unopened (QLD Consumer Law)

14 days from delivery
Original packaging required
Shipping cost not refunded

3. Change of Mind

Customer 100% responsible for return shipping
Product must arrive in perfect condition

4. Opened Consumables & Used Ritual Items

To protect product integrity and honour the personal nature of ceremonial practice, opened consumable products and ritual items that have been used are not eligible for return or exchange.

All such sales are final.

5. Shipping

Australia: $12.95 AUD | Free over $120 AUD
Tracking via Australia Post
3–7 business days delivery